Returns & Exchanges
At Willie's Remedy+, we stand behind the quality of our hemp-infused coffee and pantry staples. If you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery for a full refund or exchange.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the unopened items in their original packaging, ensuring the RA number is clearly marked on the outside of the box.
Ship Item Back
Send your package via a trackable shipping method to our distribution center address provided by our support team.
Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing